Your privacy isn’t fine print to us — it’s a commitment. At Gobulkvape, we handle your personal data with the same care and transparency we bring to every order. This policy explains exactly what we collect, why we collect it, and how it’s used when you shop at gobulkvape.com.
We Card. Always.
Our products are for adults only. You must meet the legal smoking age in your country — that’s 21+ in the United States — to browse or buy from our site.
We don’t collect data from minors, full stop. By using our site, you agree to age verification as part of the checkout process. We work with trusted third-party services to confirm age and identity before any order is processed. If we ever discover a minor’s data has slipped through, we delete it immediately.
→ For full details, see our Age Policy.
What We Collect
When you browse, we automatically pick up basic device and session data: IP address, browser type, time zone, cookies, and which pages or products you interact with.
When you order, we collect what we need to get your package to you: Name, billing and shipping address, payment details, email, phone number, and date of birth (for age verification).
When you reach out to support, we keep a record of your inquiry to help resolve your issue efficiently.
How We Use It
Everything we collect serves a clear purpose:
- Fulfill your order — processing payment, arranging shipping, sending confirmations
- Verify your age and stay compliant with local vapor product laws
- Communicate with you about your order or account
- Screen for fraud and protect against risk
- Share relevant offers — only if you’ve opted in
We don’t sell your data. We don’t use it for anything we haven’t told you about here.
Who We Share It With
We work with a handful of trusted partners to make our operation run:
| Partner Type | Purpose |
|---|---|
| WooCommerce | Powers our online store |
| Age Verification Services | Legal compliance for vapor product sales |
| Payment Processors & Couriers | To charge your card and ship your order |
| Google Analytics | Understanding how customers use our site |
| Legal Authorities | Only when required by law (subpoena, court order, etc.) |
Cookies
We use cookies to keep your cart working, remember your preferences, and analyze site traffic. You can block cookies in your browser settings — just know it may affect certain features like the shopping cart.
How Long We Keep Your Data
We hold onto your order records for as long as your account is active or until you ask us to remove them. Want your data deleted? Just ask — see the contact section below.
Your Rights
Depending on where you live, you have real control over your personal data:
- Access — see what we hold on you
- Correction — fix anything that’s wrong or outdated
- Deletion — request that we remove your data
- Opt-out — of personal data sale (where applicable under CCPA)
These rights are covered under GDPR (EU/UK) and CCPA (California). To exercise any of them, contact us directly.
Policy Updates
We’ll update this policy when our practices change or when the law requires it. When we do, the revised version goes live on this page. We recommend checking back periodically.
Get in Touch
Questions, requests, or concerns? We’re reachable through multiple channels:
- 📧 Email: [email protected]
- 💬 WhatsApp: +44-578 393 4937
- 🌐 Contact Page: gobulkvape.com/contact-us