Welcome to GoBulkVape (https://gobulkvape.com/). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By placing an order or using our website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website.
1. About Us
GoBulkVape is an online retail store specializing in disposable vape products. All references to “we,” “us,” or “our” refer to GoBulkVape and its operators. References to “you” or “your” refer to the customer or website visitor.
2. Age Restriction
All products sold on GoBulkVape are intended for adults only. By accessing our website and placing an order, you confirm that you are at least 21 years of age (or the legal smoking/vaping age in your jurisdiction, whichever is higher). We reserve the right to cancel any order and suspend any account if we have reason to believe the buyer is underage. We do not knowingly sell to minors under any circumstances.
3. Products
All product descriptions, images, and specifications on our website are provided for informational purposes and are as accurate as possible. However, slight variations in color, packaging, or design may occur due to manufacturing updates or display settings. GoBulkVape reserves the right to modify, discontinue, or update any product listing without prior notice. Products are sold for personal use only and are not intended for resale, redistribution, or commercial purposes unless explicitly agreed upon in writing.
4. Pricing & Availability
All prices are displayed in the currency indicated at checkout and are subject to change without prior notice. While we make every effort to ensure pricing accuracy, errors may occur. In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund. Product availability is not guaranteed. If an item becomes out of stock after you place an order, we will notify you and offer a substitute, store credit, or a full refund.
5. Orders & Payment
By placing an order, you are making an offer to purchase the selected products subject to these Terms. We reserve the right to accept or decline any order at our sole discretion, including but not limited to cases involving suspected fraud, incomplete information, or order volume that exceeds normal personal-use quantities.
Payment must be completed in full at the time of purchase. We accept credit and debit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and select cryptocurrency options. All transactions are processed through secure, PCI-compliant third-party payment providers. We do not store your payment card details.
An order is considered confirmed only after you receive an order confirmation email from us. If payment cannot be verified, the order may be placed on hold or cancelled.
6. Discount Codes & Promotions
Discount codes and promotional offers are subject to specific terms and expiration dates. Unless stated otherwise, only one discount code may be applied per order, codes cannot be combined with other promotions, and codes have no cash value and are non-transferable. We reserve the right to revoke or modify any promotion at any time without prior notice.
7. Shipping & Delivery
We aim to process and ship orders within 1–5 business days. Estimated delivery times are 7–15 business days depending on your location, and are provided as guidance only — they are not guaranteed. Actual delivery times may vary due to customs clearance, carrier delays, local holidays, or other factors beyond our control.
We ship via trusted carriers such as DHL and DPD. Shipping costs are calculated based on package weight, destination, and carrier selection, and are displayed at checkout before payment.
Risk of loss and title for all products pass to you upon delivery to the carrier. GoBulkVape is not responsible for delays, losses, or damages caused by the shipping carrier once the package has been handed over. However, we will work with you to investigate and resolve any shipping issues on a case-by-case basis.
8. Customs, Duties & Taxes
For most European destinations, we offer DDP (Delivered Duty Paid) shipping, meaning customs clearance and applicable duties are handled on your behalf. For the United States and Australia, shipments are generally duty-free.
For certain countries (including but not limited to Canada, Denmark, Norway, and Switzerland), you may be responsible for handling local customs clearance and paying any applicable import duties, taxes, or fees. These charges are determined by your local customs authority and are entirely the buyer’s responsibility. We recommend checking your country’s import regulations before ordering. If you are unsure, please contact us at https://gobulkvape.com/contact-us/ before placing your order.
9. Returns & Refunds
We accept return requests submitted within 15 days of delivery, provided the following conditions are met: the product is unused, unopened, and in its original packaging; all tags, accessories, and documentation are included; and you have received prior approval from our customer service team.
To initiate a return, contact us at https://gobulkvape.com/contact-us/ with your order number and reason for the return. Do not send any items back without prior authorization — unauthorized returns will not be processed.
Once we receive and inspect the returned item, we will issue a refund to your original payment method. Please allow 5–10 business days for the refund to appear in your account after processing.
The following items are non-refundable: products that have been opened, used, or show signs of wear; products returned without original packaging or tags; and products damaged through misuse or negligence by the customer.
10. Damaged or Incorrect Items
If you receive a product that is damaged during transit or does not match your order (wrong item, flavor, or quantity), please contact us within 7 days of delivery with your order number, a clear video or photos showing the issue, and a description of the problem.
Our team will review your claim and arrange a replacement, reshipment, or refund as appropriate. Cosmetic damage to outer packaging alone, where the product itself is undamaged and fully functional, does not qualify for a return or refund.
11. Order Modifications & Cancellations
If you need to modify or cancel your order, contact us as soon as possible via https://gobulkvape.com/contact-us/. Changes can only be made before the order enters the fulfillment process. Once an order has been packed or shipped, modifications and cancellations are no longer possible, and you will need to follow our return procedure.
12. Intellectual Property
All content on this website — including but not limited to text, graphics, logos, images, product descriptions, and page design — is the property of GoBulkVape or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or republish any content from this website without our prior written consent.
13. User Accounts
When you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to provide accurate and current information during registration and to update your details as necessary. We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe are being used fraudulently.
14. Privacy & Data Protection
Your privacy is important to us. Please review our Privacy Policy for detailed information on how we collect, use, store, and protect your personal data. By using our website and placing an order, you consent to the data practices described in our Privacy Policy.
15. Limitation of Liability
To the fullest extent permitted by applicable law, GoBulkVape shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, your purchase of products, or any inability to use our services. This includes but is not limited to loss of profits, data, or goodwill. Our total liability for any claim arising from or relating to these Terms or your order shall not exceed the total amount paid by you for the specific order in question. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
16. Disclaimer
All products are provided “as is” and “as available.” While we strive to ensure product quality and accuracy in our descriptions, we make no warranties — express or implied — regarding merchantability, fitness for a particular purpose, or non-infringement. GoBulkVape does not provide medical advice. Vaping products contain nicotine, which is an addictive substance. Use all products at your own risk and in accordance with local laws and health guidelines.
17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which GoBulkVape operates, without regard to conflict-of-law principles. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.
18. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to this page. The “Last Updated” date at the top of this page reflects the most recent revision. Your continued use of our website after any changes constitutes your acceptance of the revised Terms.
19. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
20. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
Website: https://gobulkvape.com/ Contact Page: https://gobulkvape.com/contact-us/ Shop: https://gobulkvape.com/shop/